> For the complete documentation index, see [llms.txt](https://docs.magecomp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.magecomp.com/magento-2-cancel-order-by-customer-extension/email-notification.md).

# Email Notification

Admin is notified via email, along with the reason/comment, when a new cancellation request has been submitted by the customer.

<figure><img src="/files/2hNtcaOnlvKfRq8ZbliW" alt=""><figcaption></figcaption></figure>

Customers are notified via email when the order or item is automatically cancelled.

<figure><img src="/files/vGa3DWZBSwspGW642lTY" alt=""><figcaption></figcaption></figure>

Customers are notified via email when the order or item cancellation request is automatically approved.

<figure><img src="/files/Uqmli1TFGbFCspktaUPk" alt=""><figcaption></figcaption></figure>

Customers are notified via email when the order or item cancellation request is pending approval from the admin.

<figure><img src="/files/4vwQmA4Sufc0o2aB3qJY" alt=""><figcaption></figcaption></figure>

Customers are notified via email when the order or item cancellation request is approved by the admin.

<figure><img src="/files/LAzvxFwGTfFE524kvaAw" alt=""><figcaption></figcaption></figure>

Customers are notified via email along with the reason when the order or item cancellation request is rejected by the admin.

<figure><img src="/files/uREEUIedDGaiPecb2QcC" alt=""><figcaption></figcaption></figure>