Admin is notified via email, along with the reason/comment, when a new cancellation request has been submitted by the customer.
Customers are notified via email when the order or item is automatically cancelled.
Customers are notified via email when the order or item cancellation request is automatically approved.
Customers are notified via email when the order or item cancellation request is pending approval from the admin.
Customers are notified via email when the order or item cancellation request is approved by the admin.
Customers are notified via email along with the reason when the order or item cancellation request is rejected by the admin.
Last updated 22 days ago
