# Email Notification

Admin is notified via email, along with the reason/comment, when a new cancellation request has been submitted by the customer.

<figure><img src="/files/2hNtcaOnlvKfRq8ZbliW" alt=""><figcaption></figcaption></figure>

Customers are notified via email when the order or item is automatically cancelled.

<figure><img src="/files/vGa3DWZBSwspGW642lTY" alt=""><figcaption></figcaption></figure>

Customers are notified via email when the order or item cancellation request is automatically approved.

<figure><img src="/files/Uqmli1TFGbFCspktaUPk" alt=""><figcaption></figcaption></figure>

Customers are notified via email when the order or item cancellation request is pending approval from the admin.

<figure><img src="/files/4vwQmA4Sufc0o2aB3qJY" alt=""><figcaption></figcaption></figure>

Customers are notified via email when the order or item cancellation request is approved by the admin.

<figure><img src="/files/LAzvxFwGTfFE524kvaAw" alt=""><figcaption></figcaption></figure>

Customers are notified via email along with the reason when the order or item cancellation request is rejected by the admin.

<figure><img src="/files/uREEUIedDGaiPecb2QcC" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.magecomp.com/magento-2-cancel-order-by-customer-extension/email-notification.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.