Backend Edit Orders

From the admin sidebar, go to Sales -> Orders and open an order to edit it. You can see that the Edit link is available beside each section based on the configuration.

Edit Order Information

Click on the Edit link beside the Order Information section.

This will open an Edit Order Information pop-up where the admin can edit the Order Number, Order Status, Order Date & Time, and Order IP.

Edit Account Information

Click on the Custom Edit link beside the Account Information section.

This will open an Edit Account Information pop-up where the admin can edit the First Name, Last Name, Email, and Customer Group.

Note - The email address can only be edited for guest users.

Edit Billing Address

Click on the Edit link beside the Billing Address section.

This will open an Edit Billing Address pop-up, where the admin can edit all information related to the billing address, similar to Magento's default billing address edit functionality.

Note - This section is not editable if the order status is in processing and the invoice is generated, as well as for complete orders.

Edit Shipping Address

Click on the Edit link beside the Shipping Address section.

This will open an Edit Shipping Address pop-up, where the admin can edit all information related to the shipping address, similar to Magento’s shipping address edit functionality.

Note - This section is not editable if the order status is in processing and the shipment is completed, as well as for complete orders.

Edit Payment Method

Click on the Edit link beside the Payment Information section.

This will open an Edit Payment Method pop-up where the admin can change the payment mode.

Note - This section is not editable if the order status is in processing and the invoice is generated, as well as for complete orders.

Edit Shipping Method

Click on the Edit link beside the Shipping & Handling Information section.

This will open an Edit Shipping Method pop-up, where the admin can change the shipping method, and the shipping charges are added automatically to the order subtotal.

Note - This section is not editable if the order status is in processing and the shipment is completed, as well as for complete orders.

Edit Ordered Items

Click on the Edit link beside the Items Ordered section.

This will open an Edit Ordered Items pop-up where the admin can change the quantity and apply a custom price and discounts. Admin can also remove items from here. The order subtotal is calculated automatically based on the changes applied.

Note - This section is not editable for processing and complete orders.

If anything goes wrong, please contact us at [email protected]