Chat Message Variables & Objects List

Order Objects (sales_order)

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{{var order.id}},

{{var order.state}},

{{var order.status}},

{{var order.coupon_code}},

{{var order.base_grand_total}},

{{var order.base_shipping_amount}},

{{var order.base_subtotal}},

{{var order.base_tax_amount}},

{{var order.discount_amount}},

{{var order.grand_total}},

{{var order.shipping_amount}},

{{var order.shipping_tax_amount}},

{{var order.subtotal}},

{{var order.tax_amount}},

{{var order.total_qty_ordered}},

{{var order.increment_id}},

{{var order.customer_email}},

{{var order.customer_firstname}},

{{var order.customer_lastname}},

{{var order.order_currency_code}},

{{var order.store_name}},

{{var order.created_at}},

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INVOICE Objects (sales_invoice)

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{{var invoice.id}},

{{var invoice.tax_amount}},

{{var invoice.base_grand_total}},

{{var invoice.subtotal}},

{{var invoice.grand_total}},

{{var invoice.shipping_amount}},

{{var invoice.shipping_tax_amount}},

{{var invoice.total_qty}},

{{var invoice.order_id}},

{{var invoice.increment_id}},

{{var invoice.created_at}}

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SHIPMENT Objects (sales_shipment)

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{{var shipment.id}},

{{var shipment.increment_id}},

{{var shipment.total_qty}},

{{var shipment.order_id}},

{{var shipment.customer_note}},

{{var shipment.created_at}},

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Credit Memo Objects (sales_creditmemo)

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{{var creditmemo.id}},

{{var creditmemo.increment_id}},

{{var creditmemo.grand_total}},

{{var creditmemo.shipping_amount}},

{{var creditmemo.base_subtotal}},

{{var creditmemo.subtotal}},

{{var creditmemo.tax_amount}},

{{var creditmemo.order_id}},

{{var creditmemo.created_at}},

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CUSTOMER Objects (customer_entity)

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{{var customer.id}}

{{var customer.firstname}}

{{var customer.lastname}}

{{var customer.email}}

{{var customer.created_in}}

{{var customer.created_at}}