Frontend Forgot Password
Last updated
Last updated
Whenever a customer clicks on the forgot password option at the time of login, the customer can reset the password either using mobile or email.
Whenever a customer chooses the mobile option to update the password, they will be asked to enter the mobile number for OTP.
If the mobile number digits do not match the country validation configured by the admin in the backend, it will show an error message.
Once the user enters the correct mobile number and clicks on the Send OTP button, they will receive an SMS with OTP for updating the password.
After entering the OTP, the user needs to click on Verify OTP.
In case the OTP verification time is out, the user gets the option to Resend OTP.
Once the OTP is verified successfully, the user is redirected to enter the new password. The Forgot Password through OTP is protected by reCAPTCHA.
Clicking on the Continue button will successfully update the password.
Whenever a customer chooses the email option to update the password, they will be asked to enter their email ID.
After entering the email, click on the Send Email button. The customer will receive an email sent message.
When the customer clicks on the Send Email button, an email will be sent to the customer with a reset password link. Check your email.
Clicking on Set a New Password, the customers can update their password.
